Digital West Blog

Introducing MetroBackup: Securing Your Business

Posted by Digital West Inc. on 7/26/18 8:30 AM


What’s the big deal with backing up your data? Because in our data-driven world, good data protection secures your business. Data loss is caused by a multitude of different sources - natural disaster, theft, hardware failure, human error, viruses or other cyberattacks - and the associated costs have risen dramatically. Digital West introduces MetroBackup, a hosted robust backup system that protects your data, allows quick and easy access to your files and supports businesses of any size. We recognize that there are circumstances where you may not be able to prevent data breach, but minimize your down time and maximize your business continuity with powerful and reliable data backup and recovery.

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Topics: Remote Backup, Cloud Computing, Data Center, Security

Backup by the Numbers: 3-2-1

Posted by Digital West Inc. on 7/24/18 12:58 PM

We are creating more data than we could have imagined 10 years ago, both personal and business. All this data is vulnerable to loss: viruses and cyberattacks, theft, hardware failure, physical damage, data corruption, natural disaster and let’s not forget - human error! We know that we should backup our data and other digital "stuff" so that we're able to recover our data in the event of catastrophe or loss, big or small.

Years ago, backing up was a straightforward process: copy all of your files to some other external device from time to time, keep the backup device somewhere safe,and use it to restore the data in the event of a problem. But with all our data, is one backup still enough? How can you really be sure your data is fully protected and recoverable? Not only recovery of irreplaceable photos and personal files, but data protection is critical to business continuity as well.

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Topics: Remote Backup, Cloud Computing, Data Center, Security

Utility Tech trends for 2016

Posted by Digital West Inc. on 7/7/16 11:00 AM

The Grid is a part of our every day lives, so innovative technology for industries in the business of energy and basic utilities must be extremely reliable and secure. While technology can be testable in some other industries, utility companies cannot afford that flexibility. Technologies that reduce costs, increase efficiency, allow for real-time decision-making and improve performance remain top priorities.

Utility Tech Trends

    • Management Software for Distributed Energy Resources: These platforms enable better management and ensure quicker responses in grid performance. Utilities need robust software to manage microsecond decisions about the variability and demand for electricity sources, for example.
    • Lower LiDAR Costs: “Light” and “Radar” equipment that captures and converts data into 3D imagery will enable utilities to capture 3D data of trees and other vegetation close to wires and lines. They can then plan ahead and trim vegetation and avoid unexpected outage costs.


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Topics: Remote Backup, Cloud Computing, Security

2016 Technology trends for attorneys

Posted by Digital West Inc. on 6/30/16 11:00 AM

There’s no question that the way legal services are delivered is rapidly changing. Law firms increasingly
rely on computer and data management systems to create, share and store information. Even when analog (or even paper) means are used to create documents, they are converted into some type of digital format for organization and management. Research, document review and communication between clients, other attorneys and courts have sped up because of digital technology. In fact, many law firms have gone entirely paperless.

Tech Trends in Law

  • Digital Records & Data Retention in the Cloud: Although some law firms still use paper files and physically house them both on- and offsite, an estimated 90% now scan or convert their files to a digital format and store them in the cloud. There’s also data from email, PCs, cell phones, flash drives and Internet—based phone systems. And while regulations for data retention differ across industries, law firms have data retention requirements ranging from six to 10 years, depending upon the state. That’s a lot of data! Cloud technologies provide the means for attorneys to readily access information and communicate with clients. Some larger firms have their data stored on in-house servers or in a colocation facility, but smaller firms and individual attorneys tend to purchase cloud storage from an IT provider that has the facilities, expertise and hardware in place to securely host their data. This is a cost-effective approach that also eliminates the need to hire costly IT personnel. Cloud technologies can also aid in making daily logistics, such as billing, time tracking and contract management, more efficient.
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Topics: Managed Network Services, Remote Backup, Cloud Computing, Security

Technology services that grow your wellness business

Posted by Digital West Inc. on 6/9/16 11:00 AM

We understand the special challenges of health and wellness organizations, especially your need to attract new clients, retain existing ones and deliver great programming, all while juggling dozens of schedules, personnel and facilities. The industry is undergoing a major shift as new providers drive down the cost of membership. To remain competitive, you’ve got to find innovative ways to cut costs, and deploying new technologies is usually a significant part of that strategy. Digital West has worked with some of the largest fitness providers in the US, and we’ve put together a suite of technology services that will reduce your costs, “wow” your customers and grow your ROI.

Tech Trends in Wellness

  • Internet & Wifi. Between the hundreds of clients coming through your doors who demand wifi and the volume of data you generate, you need r 
    eliable Internet connectivity. We provide you with a minimum of 50 Mbs up and down of pure fiber optic speed! 
  • Mobile Apps. Whether you want your clients to hear your tv audio on their phones, track their fitness progress, or even find your classes, we’ve got apps for that! 
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Topics: Remote Backup, Cloud Computing, Web Hosting

2016 Tech trends in banking and finance

Posted by Digital West Inc. on 5/26/16 11:00 AM

As the world becomes more and more digital, banks, credit unions and other financial institutions recognize the need to meet consumer expectations in their increasingly real-time world. This shift in technology means that the financial world must rethink the “branch-centric” model and move toward a omni-channel, customer-centric digital model. It means moving toward tech solutions with a big emphasis on on data security, access control and compliance requirements. For consumers, the next few years mean a progressively integrated and synchronized banking experience.

Banking & Finance Tech Trends

  • Connecting Digital and Branch Experience: 
    Financial institutions are expanding their mobile services and integrating their customers’ banking and mobile experiences from application processes to general transactions.
  • Tablets, Self-Service Kiosks and Video ATMs: Tablets allow customer service representatives to meet with and help customers who don’t need window service. Self-service let customers do their banking inside a brand on their own; some customers may chat with a remote teller through video ATMs.
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Topics: Managed Network Services, Remote Backup, Cloud Computing, Security

Tech trends that help franchises be more profitable.

Posted by Meg McCall on 3/29/16 1:00 PM

Franchises have grown up since the days of the first McDonald’s in 1955 and single-shop owners who could be their own boss right out of the box. Today, franchises are run by multi-unit owners and often they are multi-brand franchisees. Accordingly to FranData, multi-unit franchisees currently own 53% of the 450,000 franchise units in the U.S. and own 5 locations on the average. Franchising has become a lucrative and competitive business investment, and certain key technologies have the potential to help franchises gain advantage over the competition.

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Topics: Remote Backup, Cloud Computing, Security

Are You Backing Up Your Data According to the 3-2-1 Rule?

Posted by Meg McCall on 12/15/15 9:33 PM

Oh data, how can I lose thee? Let me count the ways: viruses, power surge, theft, failed hard drive, physical damage, data corruption, and let’s not forget - human error!

We all know that important data should be backed up, ensuring that our data will survive in the event of a catastrophe, big or small. In theory, backing up is a straightforward process: copy all of your files to some other device, keep the backup somewhere safe, and use it to restore the data in the event of a problem. But is one back up enough? How, when and where should data be backed up, and how can you really be sure you are fully protected in the event of a disaster or data loss scenario?

Remote Backup Webinar RegistrationOne tried and true formula that can effectively address almost any failure scenario is called the 3-2-1 Backup Rule. The rule answers the questions above and provides further guidance for a establishing a comprehensive backup strategy.


  • At least three copies of your data
  • In two different formats
  • With one of those backups offsite

At Least Three Copies

Three different copies means your original data, plus two copies, stored in different places. (Different folders on the same hard drive or flash drive do not count.) Three copies of data ensure a much lower likelihood of failure. If the odds of failure on a single device is, say, 1 in 100, then the probability of failure

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Topics: Remote Backup, Cloud Computing

Digital West Passes Rigorous Data Center Audit

Posted by Digital West Inc. on 4/25/13 4:30 AM

Only Data Services Provider in Tri-County Area to Pass

SAN LUIS OBIPSO, CA – Digital West Networks, Inc., which provides commercial-grade Internet connectivity, colocation and cloud services to businesses, has successfully completed a Type I SOC 2 examination. The exam, known as SSAE 16, which stands for Statement on Standards for Attestation Engagements (SSAE) No. 16, is the authoritative guide used by CPAs to review service controls at an organization. The auditors conducted an objective evaluation of the controls Digital West has in place to protect its clients’ data security and availability. The examination was performed by an independent CPA firm, Brightline CPAs & Associates, Inc. and focused specifically on Digital West’s data center and colocation services.

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Topics: Remote Backup, Colocation, Data Center