Digital West Blog

Tim Williams Named to Santa Maria Valley Chamber of Commerce Board

Posted by Digital West Inc. on 6/8/18 2:40 PM

The Santa Maria Valley Chamber of Commerce, Visitors Bureau, and Economic Development Commission elected its new board members for the 2018-2019 fiscal year which begins July 1, 2018.

The Chamber of Commerce, Visitors Bureau and Economic Development Commission are led by a unified Board of Directors, made up of senior executives from member companies and partner organizations. The Board's goal is to provide strategic and policy guidance to ensure the Chamber’s program of work serves the best interest of its members and the Santa Maria Valley community.

Just recently, Digital West joined the Santa Maria Valley Chamber of Commerce (SMCVV). Founder and CEO Tim Williams was elected one of four new board members, along with Ron Cossa who is a Risk Advisor with Tolman & Wiker Insurance Agency; David LeRoy, who is the General Manager of Toyota of Santa Maria; and Laura Tamura, who is President and Principal Planner of Urban Planning Concepts, Inc.

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Topics: Digital West News

Introducing MetroVoice: How It Works For You

Posted by Digital West Inc. on 4/30/18 1:58 AM

Last week, we introduced MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. Cloud communication and MetroVoice can unify your business communications systems, give you a cost-savings and expand your company's reach.

The business communications landscape has been changing as rapidly as technology grows. The current cloud-based telephone solutions and other unified communications platforms now make it more viable, affordable and cost effective than even a few years ago.

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Topics: Digital West News, Voice Services, MetroVoice

Smarter is Here: Introducing MetroVoice

Posted by Digital West Inc. on 4/26/18 9:46 AM

Introducing MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. MetroVoice provides your business with a unified telephone and communications system that scales to your company, no matter what size.

With MetroVoice, you'll actually get more features than an on-premise phone system but at a lower cost! MetroVoice is a robust communications system that provides your business with a phone system with full calling features plus mobile apps, instant messaging, online integration collaborative communication and much more.

And, by controlling our On Net engineering end-to-end, MetroVoice gives you the best voice quality possible.

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Topics: Digital West News, Voice Services, MetroVoice

California Super Net Neutrality Bill

Posted by Digital West Inc. on 3/19/18 9:30 AM

SB822, state senator Scott Wiener (D-San Francisco) and coauthors’s bill that assures net neutrality regulations stay alive in California, went to legislation in the Senate and Assembly on March 13, 2018. If SB822 passes, it joins Washington State’s model open internet bill and could usher the way for Montana, New Jersey, New York and other ally states to introduce similar bills.

Wiener is seeking to merge his bill with SB460, senate president Kevin de León’s (D-Los Angeles) bill that passed the state senate this January. de León’s bill was the first bill introduced after the FCC repeal and garnered wide support. SB460 prohibits “paid prioritization, or providing preferential treatment of some Internet traffic to any Internet customer.” It also prohibits Internet service providers (ISPs) from hindering their customers’ ability to “select, access, and use broadband Internet access service or lawful Internet content, applications, services, or devices of the customer’s choice.”

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Topics: Digital West News, Connectivity, Internet

Net Neutrality Battle in California

Posted by Digital West Inc. on 1/17/18 5:13 PM

Last month, the Federal Communications Commission (FCC) reversed net neutrality rules that regulate broadband providers who connect us to the Internet. This month, the net neutrality battle arrived in Sacramento. State Senator Scott Wiener, D-San Francisco, introduced SB822, a bill that requires telecommunication companies doing business in California to guarantee equal Internet access. “We will protect a free and open Internet in our state,” tweeted Wiener.

SB822 will attempt to leverage state Public Utilities Commission regulations that oversee telecommunication companies to compel providers to maintain net neutrality rules.

The bill’s draft would require the state to buy Internet services from companies that comply with net neutrality. It would also require cable franchise agreements, state consumer protection laws, and “state-granted right to attach small cell or other broadband wireless communication devices to utility poles” to adhere to net neutrality rules.

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Topics: Digital West News, Connectivity

KRACK Attack: Wi-Fi Hack Breaks WPA2

Posted by Digital West Inc. on 10/26/17 9:28 AM

KRACK is a Wi-Fi hack that breaks WPA2 (Wi-Fi Protected Access), the security protocol protecting Wi-Fi networks. According to Mathy Vanhoef of KU Leuven, a university in Belgium, hackers have figured how to exploit WPA2, allowing them to eavesdrop on communication from devices connected to the Internet. With KRACK, they are able to slip ransomware into websites and of course, steal private information, usernames and passwords.

KRACK (Key Reinstallation Attack), a systemic vulnerability in wireless devices, attacks the security protocol in a different way than most cyber attacks. Instead of targeting the Wi-Fi access point, it targets the various devices connected to the Wi-Fi source. Popular operating systems such as Apple's iOS, Google's Android and Microsoft's Windows could be affected.

KRACK was discovered fairly quickly and before hackers could exploit it as a large-scale cyber threat. Currently, device manufacturers are expediting security updates for their products; it's advisable to install these patches as soon as they are available. 

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Topics: Digital West News, Security

820 Area Code Coming to the Central Coast

Posted by Digital West Inc. on 10/16/17 2:11 PM

Get ready to change the way you dial local calls in the 805, there's a new 820 area code overlay coming to town. 

The California Public Utilities Commission (CPUC) will start issuing phone numbers with the 820 area code in June 2018 to ensure a continuing supply of telephone numbers. Telephone customers in San Luis Obispo, Santa Barbara and Ventura Counties, as well as areas of Monterey and Kern Counties, will be affected by the new 820 area code overlay.

The addition of the 820 overlay does not require customers to change their exisitng area code. But it does mean that all local landline phone users will need to dial "1" followed by "805" or "820" and then the telephone number for every call - even calls within the same area code. Mobile phone users may choose to dial the area code + telphone number or 1 + area code + telephone number. By June 2018, callers will no longer be able to dial only seven digits for local calls.

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Topics: Digital West News, Voice Services

Digital West Summer of Giving 2017

Posted by Digital West Inc. on 8/23/17 9:44 AM

 

We believe that giving back is a cornerstone of building a strong community. It goes without saying that creating economic, business and technological growth in the Central Coast a nd surrounding areas is our business goal. But caring and giving back is important for all of us to successfu lly  thrive as well. Each year, through corporate and in-kind giving, event participation, and volunteering, we support a wide range of local charity events, technology initiatives and community organizations.

Community Giving

Our team stays active throughout the year with our service clubs, serving on boards, and volunteering with civic organizations. Some of us have been volunteers in our communities for over 15 years! Read about Digital West's fall community involvement with a few organizations that we support annually. 

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Topics: Digital West News, Community

Net Neutrality: Keep the Internet Open

Posted by Digital West Inc. on 7/5/17 10:15 AM

The Federal Communications Commission (FCC) with support of big cable and telecom companies has been ready to jump on revoking its authority to enforce net neutrality rules. This July 12, dozens of websites, companies and organizations such as Amazon, Creative Commons, Internet Association and Netflix will participate in a "Day of Action" to keep net neutrality from being destroyed. The group is calling for community action in support and awareness of net neutrality.

But, does net neutrality matter? Does it matter which big corporations control the internet? 

Current net neutrality rules prevent powerful broadband providers (Charter and Comcast), as well as giant wireless providers (AT&T and Verizon), from blocking or slowing down access to lawful content. Here's an important detail: these companies can't create "fast lanes" for content providers who are willing to pay extra (and then passing the cost on to the consumer). What that means is your internet service provider (ISP) can't hold you hostage by slowing your Amazon Prime Video or Netflix stream to a molasses crawl (so you keep your cable plan), and your mobile carrier can't prevent you from using telecom apps (like Microsoft’s Skype) instead of your Verizon cell phone plan minutes.

So, does net neutrality as we know it matter? You better believe it does!

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Topics: Digital West News, Connectivity

Giving Businesses the "Home Team" Advantage

Posted by Meg McCall on 6/22/17 9:10 AM

Business Technology Solutions VideoThe technology landscape continues to evolve, minute-by-minute. For businesses that means the playing field is changing. At Digital West, we are discoverers. Our mission is to inspire our customers and our community by exposing them to life-changing technology. We want to give area businesses the home field advantage, to take care of their technology needs so they can focus on other priorities.

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Topics: Digital West News