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Digital West Inc.

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Digital West Summer of Giving 2017

Posted by Digital West Inc. on 8/23/17 9:44 AM

 

We believe that giving back is a cornerstone of building a strong community. It goes without saying that creating economic, business and technological growth in the Central Coast a nd surrounding areas is our business goal. But caring and giving back is important for all of us to successfu lly  thrive as well. Each year, through corporate and in-kind giving, event participation, and volunteering, we support a wide range of local charity events, technology initiatives and community organizations.

Community Giving

Our team stays active throughout the year with our service clubs, serving on boards, and volunteering with civic organizations. Some of us have been volunteers in our communities for over 15 years! Read about Digital West's fall community involvement with a few organizations that we support annually. 

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Topics: Digital West News, Digital West Community Support

8 Advantages of Business VoIP Systems

Posted by Digital West Inc. on 8/16/17 11:10 AM

Businesses are embracing business technology and transforming the way they operate. Voice Over Internet Protocol (VoIP) phone systems have become mainstream and must-have for reliable and efficient business communication. And VoIP is budget-friendly! VoIP is also called Internet telephony, broadband telephony or IP telephony, voice over broadband or hosted phone.

How Does VoIP Work?

The way VoIP works is it encodes the digitized voice and that code is transmitted to the receiver over the Internet. The signal is decoded so that the receiver can hear the sender’s voice. This phone system is handled by a setup called Session Initiation Protocol (SIP) and the session continues until it is disconnected.

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Topics: Cloud Computing, Voice Services, VoIP

Net Neutrality: Keep the Internet Open

Posted by Digital West Inc. on 7/5/17 10:15 AM

The Federal Communications Commission (FCC) with support of big cable and telecom companies has been ready to jump on revoking its authority to enforce net neutrality rules. This July 12, dozens of websites, companies and organizations such as Amazon, Creative Commons, Internet Association and Netflix will participate in a "Day of Action" to keep net neutrality from being destroyed. The group is calling for community action in support and awareness of net neutrality.

But, does net neutrality matter? Does it matter which big corporations control the internet? 

Current net neutrality rules prevent powerful broadband providers (Charter and Comcast), as well as giant wireless providers (AT&T and Verizon), from blocking or slowing down access to lawful content. Here's an important detail: these companies can't create "fast lanes" for content providers who are willing to pay extra (and then passing the cost on to the consumer). What that means is your internet service provider (ISP) can't hold you hostage by slowing your Amazon Prime Video or Netflix stream to a molasses crawl (so you keep your cable plan), and your mobile carrier can't prevent you from using telecom apps (like Microsoft’s Skype) instead of your Verizon cell phone plan minutes.

So, does net neutrality as we know it matter? You better believe it does!

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Topics: Digital West inc, Services, Internet

America's Broadband Infrastructure is Aging

Posted by Digital West Inc. on 6/29/17 9:41 AM

This article, written by Mike Spieldeneer and recently published in the NEF newsletter, provides a good overview of the dilemma businesses and communities will soon be facing with respect to broadband.

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Topics: Metro Fiber

Getting To Know You: Your ISP Data is Up For Sale

Posted by Digital West Inc. on 4/12/17 10:00 AM

At the end of March 2017, The House of Representatives and the Senate voted to reverse the landmark Federal Communications Commission (FCC) privacy protection regulation that requires Internet Service Providers (ISPs) to get consumers' permission before selling their data. The President is supportive of the roll back bill, meaning it’s unlikely he will veto the measure.

Just to be clear, ISPs (such as Charter, TimeWarner and Verizon) necessarily carry much of your traffic data and this allows them understand what you do online, especially your search data. Although you can switch from Google to Firefox, switching your ISP (many of which are often monopolies) to one that protects your privacy isn’t as easy. As former FCC Chairman Tom Wheeler told the Huffington Post, “…if I don’t like the practice of my network provider, I’m out of luck.”

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Topics: Security, Internet

7 Key Benefits of Fiber Optic Connectivity

Posted by Digital West Inc. on 2/21/17 11:00 AM

Digital West has been working to make high speed fiber Internet more accessible to the Central Coast since 2010. Today, the Digital West fiber optic network helps municipalities run smoothly, businesses experience better returns and communities grow.

As the range of fiber infrastructure grows, fiber connectivity becomes a more affordable and simpler upgrade to your business technology. Let’s take a look at  the seven key benefits and advantages when you upgrade to a fiber optic network.

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Topics: Connectivity, Services, Fiber Optics, Internet

Digital West and Norcast Telecom Networks Join Forces

Posted by Digital West Inc. on 1/24/17 9:54 AM

 


Digital West and Norcast Telecom Networks have joined forces to transform the way businesses engage technology. The united Digital West company will continue under the Digital West name becoming the single largest business infrastructure service in the Central Coast region.

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Topics: Digital West inc

Digital West Community Support

Posted by Digital West Inc. on 9/23/16 10:30 AM

Although Digital West is privileged to support many San Luis Obispo area non-profit organizations with in-kind hosting and other charitable contributions, September has been a month to focus on the company Core Value of Giving Generously. 

At Digital West, Giving Generously is a value that allows us to help our community thrive and succeed. We have grown and continue to grow because of the support of the community in all areas - commerce, education, non-profit and government. 

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Topics: Digital West Community Support

Don't let hackers fool you with these tricks

Posted by Digital West Inc. on 8/29/16 11:00 AM

According to several reports, the volume of malicious cyber attacks have increased since the beginning of the Rio Olympics. And even though our devices have the latest network security systems, hackers have a cunning trick up their sleeves -- social engineering. Unlike malware and other viruses, social engineering tricks people into divulging sensitive data to hackers. Unfortunately, businesses are also vulnerable to various social engineering tactics. As a business owner, you should be vigilant of these common scams used by hackers.

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Topics: Security

Data Transfer from Europe to the USA

Posted by Digital West Inc. on 8/1/16 11:00 AM

In October 2015, the European Court of Justice declared the previously valid Safe Harbor agreement for transatlantic data transfer to be invalid. On February 2, 2016, it became clear that the two negotiating parties would work on a follow-up agreement. In the meantime, legal uncertainty prevails. Not only can data protection authorities submit further claims, the new Privacy Shield agreement still has to be passed by the EU states and the EU parliament.

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Topics: Data Center