Digital West Blog

Digital West Inc.

Recent Posts

Tim Williams Named to Santa Maria Valley Chamber of Commerce Board

Posted by Digital West Inc. on 6/8/18 2:40 PM

The Santa Maria Valley Chamber of Commerce, Visitors Bureau, and Economic Development Commission elected its new board members for the 2018-2019 fiscal year which begins July 1, 2018.

The Chamber of Commerce, Visitors Bureau and Economic Development Commission are led by a unified Board of Directors, made up of senior executives from member companies and partner organizations. The Board's goal is to provide strategic and policy guidance to ensure the Chamber’s program of work serves the best interest of its members and the Santa Maria Valley community.

Just recently, Digital West joined the Santa Maria Valley Chamber of Commerce (SMCVV). Founder and CEO Tim Williams was elected one of four new board members, along with Ron Cossa who is a Risk Advisor with Tolman & Wiker Insurance Agency; David LeRoy, who is the General Manager of Toyota of Santa Maria; and Laura Tamura, who is President and Principal Planner of Urban Planning Concepts, Inc.

Read More

Topics: Digital West News

Introducing MetroVoice: How It Works For You

Posted by Digital West Inc. on 4/30/18 1:58 AM

Last week, we introduced MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. Cloud communication and MetroVoice can unify your business communications systems, give you a cost-savings and expand your company's reach.

The business communications landscape has been changing as rapidly as technology grows. The current cloud-based telephone solutions and other unified communications platforms now make it more viable, affordable and cost effective than even a few years ago.

Read More

Topics: Digital West News, Voice Services, MetroVoice

Smarter is Here: Introducing MetroVoice

Posted by Digital West Inc. on 4/26/18 9:46 AM

Introducing MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. MetroVoice provides your business with a unified telephone and communications system that scales to your company, no matter what size.

With MetroVoice, you'll actually get more features than an on-premise phone system but at a lower cost! MetroVoice is a robust communications system that provides your business with a phone system with full calling features plus mobile apps, instant messaging, online integration collaborative communication and much more.

And, by controlling our On Net engineering end-to-end, MetroVoice gives you the best voice quality possible.

Read More

Topics: Digital West News, Voice Services, MetroVoice

California Super Net Neutrality Bill

Posted by Digital West Inc. on 3/19/18 9:30 AM

SB822, state senator Scott Wiener (D-San Francisco) and coauthors’s bill that assures net neutrality regulations stay alive in California, went to legislation in the Senate and Assembly on March 13, 2018. If SB822 passes, it joins Washington State’s model open internet bill and could usher the way for Montana, New Jersey, New York and other ally states to introduce similar bills.

Wiener is seeking to merge his bill with SB460, senate president Kevin de León’s (D-Los Angeles) bill that passed the state senate this January. de León’s bill was the first bill introduced after the FCC repeal and garnered wide support. SB460 prohibits “paid prioritization, or providing preferential treatment of some Internet traffic to any Internet customer.” It also prohibits Internet service providers (ISPs) from hindering their customers’ ability to “select, access, and use broadband Internet access service or lawful Internet content, applications, services, or devices of the customer’s choice.”

Read More

Topics: Digital West News, Connectivity, Internet

Net Neutrality Battle in California

Posted by Digital West Inc. on 1/17/18 5:13 PM

Last month, the Federal Communications Commission (FCC) reversed net neutrality rules that regulate broadband providers who connect us to the Internet. This month, the net neutrality battle arrived in Sacramento. State Senator Scott Wiener, D-San Francisco, introduced SB822, a bill that requires telecommunication companies doing business in California to guarantee equal Internet access. “We will protect a free and open Internet in our state,” tweeted Wiener.

SB822 will attempt to leverage state Public Utilities Commission regulations that oversee telecommunication companies to compel providers to maintain net neutrality rules.

The bill’s draft would require the state to buy Internet services from companies that comply with net neutrality. It would also require cable franchise agreements, state consumer protection laws, and “state-granted right to attach small cell or other broadband wireless communication devices to utility poles” to adhere to net neutrality rules.

Read More

Topics: Digital West News, Connectivity

2017 IRS Section 179 Tax Deduction: Create your own tax break before year-end

Posted by Digital West Inc. on 10/26/17 12:32 PM

2017 is ticking away - are you aware that the IRS Section 179 Tax Deduction deadline is December 31, 2017? You can create your own tax break using this the 179 Deduction when you purchase qualifying business property, like a telephone system, before year-end. Digital West offers several types of telephone systems, including Panasonic and Cisco phone systems, that will help your business get a tax break using Section 179.  

Section 179 Deduction allows you to deduct the full purchase price of your business phone system and other business equipment and assets up to $500,000 from your gross income. So, now is a great time to invest in or upgrade to a new phone system and take advantage of the Section 179 Tax Deduction.

Under the IRS tax laws, business owners are allowed to recover the costs of all or part of specified equipment or buisness purchases  up to $500,000. The Section 179 Deduction allows owners to use the deduction immediately for eligible property, providing the items were purchased (bought or financed) and used in the deduction year. IRS Section 179 is fairly simple to use for recouping your business property and asset costs. 

Read More

Topics: Voice Services

KRACK Attack: Wi-Fi Hack Breaks WPA2

Posted by Digital West Inc. on 10/26/17 9:28 AM

KRACK is a Wi-Fi hack that breaks WPA2 (Wi-Fi Protected Access), the security protocol protecting Wi-Fi networks. According to Mathy Vanhoef of KU Leuven, a university in Belgium, hackers have figured how to exploit WPA2, allowing them to eavesdrop on communication from devices connected to the Internet. With KRACK, they are able to slip ransomware into websites and of course, steal private information, usernames and passwords.

KRACK (Key Reinstallation Attack), a systemic vulnerability in wireless devices, attacks the security protocol in a different way than most cyber attacks. Instead of targeting the Wi-Fi access point, it targets the various devices connected to the Wi-Fi source. Popular operating systems such as Apple's iOS, Google's Android and Microsoft's Windows could be affected.

KRACK was discovered fairly quickly and before hackers could exploit it as a large-scale cyber threat. Currently, device manufacturers are expediting security updates for their products; it's advisable to install these patches as soon as they are available. 

Read More

Topics: Digital West News, Security

820 Area Code Coming to the Central Coast

Posted by Digital West Inc. on 10/16/17 2:11 PM

Get ready to change the way you dial local calls in the 805, there's a new 820 area code overlay coming to town. 

The California Public Utilities Commission (CPUC) will start issuing phone numbers with the 820 area code in June 2018 to ensure a continuing supply of telephone numbers. Telephone customers in San Luis Obispo, Santa Barbara and Ventura Counties, as well as areas of Monterey and Kern Counties, will be affected by the new 820 area code overlay.

The addition of the 820 overlay does not require customers to change their exisitng area code. But it does mean that all local landline phone users will need to dial "1" followed by "805" or "820" and then the telephone number for every call - even calls within the same area code. Mobile phone users may choose to dial the area code + telphone number or 1 + area code + telephone number. By June 2018, callers will no longer be able to dial only seven digits for local calls.

Read More

Topics: Digital West News, Voice Services

Digital West Summer of Giving 2017

Posted by Digital West Inc. on 8/23/17 9:44 AM

 

We believe that giving back is a cornerstone of building a strong community. It goes without saying that creating economic, business and technological growth in the Central Coast a nd surrounding areas is our business goal. But caring and giving back is important for all of us to successfu lly  thrive as well. Each year, through corporate and in-kind giving, event participation, and volunteering, we support a wide range of local charity events, technology initiatives and community organizations.

Community Giving

Our team stays active throughout the year with our service clubs, serving on boards, and volunteering with civic organizations. Some of us have been volunteers in our communities for over 15 years! Read about Digital West's fall community involvement with a few organizations that we support annually. 

Read More

Topics: Digital West News, Community

8 Advantages of Business VoIP Systems

Posted by Digital West Inc. on 8/16/17 11:10 AM

Businesses are embracing business technology and transforming the way they operate. Voice Over Internet Protocol (VoIP) phone systems have become mainstream and must-have for reliable and efficient business communication. And VoIP is budget-friendly! VoIP is also called Internet telephony, broadband telephony or IP telephony, voice over broadband or hosted phone.

How Does VoIP Work?

The way VoIP works is it encodes the digitized voice and that code is transmitted to the receiver over the Internet. The signal is decoded so that the receiver can hear the sender’s voice. This phone system is handled by a setup called Session Initiation Protocol (SIP) and the session continues until it is disconnected.

Read More

Topics: Cloud Computing, Voice Services