Digital West Blog

Tim Williams Named to Santa Maria Valley Chamber of Commerce Board

Posted by Digital West Inc. on 6/8/18 2:40 PM

The Santa Maria Valley Chamber of Commerce, Visitors Bureau, and Economic Development Commission elected its new board members for the 2018-2019 fiscal year which begins July 1, 2018.

The Chamber of Commerce, Visitors Bureau and Economic Development Commission are led by a unified Board of Directors, made up of senior executives from member companies and partner organizations. The Board's goal is to provide strategic and policy guidance to ensure the Chamber’s program of work serves the best interest of its members and the Santa Maria Valley community.

Just recently, Digital West joined the Santa Maria Valley Chamber of Commerce (SMCVV). Founder and CEO Tim Williams was elected one of four new board members, along with Ron Cossa who is a Risk Advisor with Tolman & Wiker Insurance Agency; David LeRoy, who is the General Manager of Toyota of Santa Maria; and Laura Tamura, who is President and Principal Planner of Urban Planning Concepts, Inc.

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Topics: Digital West News

Introducing MetroVoice: How It Works For You

Posted by Digital West Inc. on 4/30/18 1:58 AM

Last week, we introduced MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. Cloud communication and MetroVoice can unify your business communications systems, give you a cost-savings and expand your company's reach.

The business communications landscape has been changing as rapidly as technology grows. The current cloud-based telephone solutions and other unified communications platforms now make it more viable, affordable and cost effective than even a few years ago.

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Topics: Digital West News, Voice Services, MetroVoice

Smarter is Here: Introducing MetroVoice

Posted by Digital West Inc. on 4/26/18 9:46 AM

Introducing MetroVoice, our unique cloud-based phone system and the newest product in our Voice Services line. MetroVoice provides your business with a unified telephone and communications system that scales to your company, no matter what size.

With MetroVoice, you'll actually get more features than an on-premise phone system but at a lower cost! MetroVoice is a robust communications system that provides your business with a phone system with full calling features plus mobile apps, instant messaging, online integration collaborative communication and much more.

And, by controlling our On Net engineering end-to-end, MetroVoice gives you the best voice quality possible.

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Topics: Digital West News, Voice Services, MetroVoice

Do You Have a Disaster Recovery Solution in Place to Ensure Business Continuity?

Posted by Meg McCall on 4/13/18 12:00 PM

You know how difficult it can be to lose a file, like a report you’ve been working on for days. That’s why using remote backup is so important. Now imagine you’ve lost not just that file, but data on all the servers housed in your business or data center.  Now you’ve lost your accounts receivables, tax records, customer information, personnel records -- everything you need to run your business.  That’s what disaster recovery platforms are for; they provide a redundant, offsite, near real-time copy of your entire business operations in the event that a fire, flood or other disaster destroys your server environment and the data that’s in it.

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Topics: Cloud Computing

Make the Move to the Cloud with vCloud Director 9.0

Posted by Meg McCall on 3/22/18 1:00 PM

It’s only been a few months since VMware's production release of vCloud Director 9.0, and Digital West is pumped to have the new environment up and ready for business. This cloud management platform provides the foundation for public, private and hybrid cloud environments. 

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Topics: Cloud Computing

California Super Net Neutrality Bill

Posted by Digital West Inc. on 3/19/18 9:30 AM

SB822, state senator Scott Wiener (D-San Francisco) and coauthors’s bill that assures net neutrality regulations stay alive in California, went to legislation in the Senate and Assembly on March 13, 2018. If SB822 passes, it joins Washington State’s model open internet bill and could usher the way for Montana, New Jersey, New York and other ally states to introduce similar bills.

Wiener is seeking to merge his bill with SB460, senate president Kevin de León’s (D-Los Angeles) bill that passed the state senate this January. de León’s bill was the first bill introduced after the FCC repeal and garnered wide support. SB460 prohibits “paid prioritization, or providing preferential treatment of some Internet traffic to any Internet customer.” It also prohibits Internet service providers (ISPs) from hindering their customers’ ability to “select, access, and use broadband Internet access service or lawful Internet content, applications, services, or devices of the customer’s choice.”

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Topics: Digital West News, Connectivity, Internet

Mobile Workforce Benefits from Hosted Phone Systems

Posted by Meg McCall on 3/2/18 1:14 PM

The workplace is becoming more mobile. Ninety-three percent of businesses have employees using a mobile phone as their primary communication device, and 59% have full-time employees working remotely. Do you have the right communications systems in place to keep everyone connected and productive? 

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Topics: Voice Services

Net Neutrality Battle in California

Posted by Digital West Inc. on 1/17/18 5:13 PM

Last month, the Federal Communications Commission (FCC) reversed net neutrality rules that regulate broadband providers who connect us to the Internet. This month, the net neutrality battle arrived in Sacramento. State Senator Scott Wiener, D-San Francisco, introduced SB822, a bill that requires telecommunication companies doing business in California to guarantee equal Internet access. “We will protect a free and open Internet in our state,” tweeted Wiener.

SB822 will attempt to leverage state Public Utilities Commission regulations that oversee telecommunication companies to compel providers to maintain net neutrality rules.

The bill’s draft would require the state to buy Internet services from companies that comply with net neutrality. It would also require cable franchise agreements, state consumer protection laws, and “state-granted right to attach small cell or other broadband wireless communication devices to utility poles” to adhere to net neutrality rules.

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Topics: Digital West News, Connectivity

How to Choose the Right Internet Connectivity for Your Business

Posted by Meg McCall on 12/1/17 10:06 AM
With so many Internet options (e.g., copper, fiber, VDSL, wireless) available from so many different providers and so many speed combinations (e.g., (5/2, 20/20, 60/5 Mbps), it can be hard to know where to start. Below are some of the questions Digital West asks our prospective customers to help them choose the right connectivity solution for their business.

Clarifying Questions

  • What is your physical location? Your location will help us determine proximity to different circuit types (e.g., fiber, VDSL, wireless, etc.).
  • Do you have more than one location? If so, we’ll take that into account as we design a secure network between your locations.
  • Approximately how many computers are in your office? This provides us a sense of your preliminary bandwidth needs.
  • If you have servers, are they onsite or hosted in the cloud? This gives us a further clue into your bandwidth needs and whether you’ll need a symmetrical connection.
  • What types of files or data do you exchange on a day-to-day basis? Some businesses, such as architecture firms or medical offices, exchange large files that require more bandwidth.Test Your Internet Speed
  • What kind of phone system do you have, on premise or cloud-based, and will it run over this same network?
  • Do you need backup or redundant connectivity? Though no one likes to deal with the occasional planned or unplanned outage, some businesses -- like banks and credit unions -- must have a redundant connectivity in place at all times.
  • What other concerns, budget parameters or issues are you experiencing that we should take into consideration?

With these questions answered, Digital West will guide you to the best solution. And, of course, we’ll handle the installation, set-up, monitoring and ongoing, local technical support! Contact us to request a quote.

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Topics: Metro Fiber, Connectivity

2017 IRS Section 179 Tax Deduction: Create your own tax break before year-end

Posted by Digital West Inc. on 10/26/17 12:32 PM

2017 is ticking away - are you aware that the IRS Section 179 Tax Deduction deadline is December 31, 2017? You can create your own tax break using this the 179 Deduction when you purchase qualifying business property, like a telephone system, before year-end. Digital West offers several types of telephone systems, including Panasonic and Cisco phone systems, that will help your business get a tax break using Section 179.  

Section 179 Deduction allows you to deduct the full purchase price of your business phone system and other business equipment and assets up to $500,000 from your gross income. So, now is a great time to invest in or upgrade to a new phone system and take advantage of the Section 179 Tax Deduction.

Under the IRS tax laws, business owners are allowed to recover the costs of all or part of specified equipment or buisness purchases  up to $500,000. The Section 179 Deduction allows owners to use the deduction immediately for eligible property, providing the items were purchased (bought or financed) and used in the deduction year. IRS Section 179 is fairly simple to use for recouping your business property and asset costs. 

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Topics: Voice Services