Digital West Blog

Digital West Passes Rigorous SOC 2 Type 2 Data Center Audit

Posted by Meg McCall on 12/20/16 12:38 PM

For the third consecutive year, Digital West has successfully completed a SOC 2 Type 2 examination of the security and availability of our colocation services. The exam was conducted by the independent firm, 360 Advanced, in accordance with standards put forth by the American Institute of Certified Public Accountants (AICPA). They conducted an evaluation of the controls Digital West has in place to protect our clients’ data security and availability.

Engaging in the SOC 2 exam is a demonstration of Digital West’s commitment to world class data services, and establishes us as the only carrier neutral data center between Santa Clara and Los Angeles Counties to have passed this rigorous evaluation. “Our customers have always had great faith in our ability to securely store and 

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Topics: Colocation, Security

Is it safe to use Facebook credentials to login to other websites?

Posted by Sharon Durant on 11/29/16 11:53 AM

Short answer- No, not really. Here's why:

A recent vulnerability was exposed in the OAuth 2.0 protocol that opened a floodgate of exposed passwords. Chinese researchers examined 600 top U.S. and Chinese Android mobile apps that use OAuth 2.0 APIs from Facebook, Google and Sina and support single sign-on for third-party apps. They found that 41.2 percent of the apps they tested were vulnerable to their attack, including popular dating, travel, shopping, hotel booking, finance, chat, music and news apps. The researchers said the apps they tested were downloaded more than 2.4 billions times in aggregate, meaning that more than one billion are vulnerable!

If you use Facebook or Google+ login credentials to sign in to other websites, your password could be 

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Topics: Security

Why Bigger Isn't Always Better

Posted by Meg McCall on 11/10/16 10:15 AM

Two more telco giants recently announced they are consolidating: CenturyLink and Level 3 Communications. This latest deal comes off the heels of AT&T’s purchase of Time Warner for $85 billion. And, not to be left out of the excitement, just this week Windstream and Earthlink agreed to a $1.1 billion merger.

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Topics: Services, Digital West Customer Service

Secure Your Business with these IT Policies

Posted by Sharon Durant on 9/30/16 12:40 PM

Employees are one of your biggest security holes. There is no foolproof prevention method for human error, and this is why employee mistakes are one of the most common causes of a security breach. So what can you do to prevent it? Well at the very least you need to include policies in your employee handbook, and ensure your employee reads through it and signs off on agreeing to abide by them. Having measures in place drastically reduces the chances of a security breach. Here are four areas to keep in mind when developing your own.

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Topics: Security

Digital West Community Support

Posted by Digital West Networks Inc. on 9/23/16 10:30 AM

Although Digital West is privileged to support many San Luis Obispo area non-profit organizations with in-kind hosting and other charitable contributions, September has been a month to focus on the company Core Value of Giving Generously. 

At Digital West, Giving Generously is a value that allows us to help our community thrive and succeed. We have grown and continue to grow because of the support of the community in all areas - commerce, education, non-profit and government. 

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Topics: Digital West Community Support

Top Ten IT Concerns for CIOs in 2016

Posted by Meg McCall on 9/15/16 1:03 PM

The Society for Information Management (SIM) published a report not too long ago defining the Top 10 concerns that CIOs have in 2016. Not surprisingly, “security and privacy” and “cost reduction” were on the list, but what is notable is the growing understanding that technology and business must work hand-in-hand. A company’s IT investments are key factor in its ability to innovate, to create efficiencies, to create alignment.  This quote from the report summarizes it well:

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Topics: Digital West Networks, Services, Security

Employee Spotlight - Meg McCall, VP of Marketing

Posted by Sharon Durant on 9/8/16 10:00 AM

Meet our wonderful VP of Marketing, Meg McCall! Meg has extensive experience in marketing, information technology and community relations. For 15 years after college, she worked in various roles at United Way in Madison, Wisconsin, and then went to work for her alma mater, UW-Madison, as the Senior Marketing Manager for the Division of Information Technology (DoIT). Upon moving to San Luis Obispo in 2009, she became the Director of Marketing at MINDBODY, a SaaS business management software provider.

Meg has been a vital member of the Digital West team, serving in a marketing consulting capacity since June of 2013, but she just recently accepted a full-time position with us as VP of Marketing. Ironically, after spending most of her life in the Midwest, Meg has been splitting her time between San Luis Obispo and Ithaca, New York the last few years. Now she’s back in SLO, and we are thrilled to have her here.

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Don't let hackers fool you with these tricks

Posted by Digital West Networks Inc. on 8/29/16 11:00 AM

According to several reports, the volume of malicious cyber attacks have increased since the beginning of the Rio Olympics. And even though our devices have the latest network security systems, hackers have a cunning trick up their sleeves -- social engineering. Unlike malware and other viruses, social engineering tricks people into divulging sensitive data to hackers. Unfortunately, businesses are also vulnerable to various social engineering tactics. As a business owner, you should be vigilant of these common scams used by hackers.

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Topics: Security

Jack's Helping Hand Provides Assistance and Programs to Children with Cancer and Special Needs

Posted by Sharon Durant on 8/23/16 12:09 PM

Digital West's Core Value of Giving Generously drives us to provide in-kind website hosting to any local non-profit, and Jack's Helping Hand is one of the many incredible organizations in our community that we support. We value the work that Jack's Helping Hand does of improving the lives of children in the community and want to let our followers and fans know about them.

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Topics: Digital West Community Support

Cloud services make IT teams more productive

Posted by Meg McCall on 8/16/16 2:00 PM


Talkin’ Cloud recently posted a blog featuring research from BetterCloud and 451 Research suggesting cloud applications make IT teams better at work. Excerpts from the blog follow.

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Topics: Cloud Hosting, Cloud Computing